IMPORTANT: Please read the following Raza Family Plan Terms & Conditions (“Raza Family Terms & Conditions”) before activating and participating in a Raza Family Plan. By activating or participating in a Raza Family Plan, you agree to be bound by these Raza Family Terms & Conditions, as well as Raza Wireless’s Plan Terms & Conditions, Raza Wireless’s Site Terms of Use, Raza Wireless’s Acceptable Use Policy and Raza Wireless’s Privacy Policy, which are all available at www.raza.com/mobile These Raza Family Terms & Conditions may be updated or modified at any time, with or without notice to the customer, and are binding once posted to the Raza Wireless website. It is your responsibility to regularly check the Raza Family Terms & Conditions for changes. Raza Wireless reserves the right to terminate or discontinue the multi-line plan at any time by providing notice. Notice may be sent directly to customers or posted on Raza Wireless’s website.
- PROGRAM OVERVIEW
The Raza Family Plan allows existing Raza Wireless customers (minimum two lines) to pay for multiple accounts using one form of payment. Family Plan members that enroll in 3-month plan are eligible to pay.The Primary account holder can invite up to four additional Members to their family, with each Member delegating authority to the Primary account holder to pay for plan changes, plan renewals, data add-ons, international roaming, add funds to their Raza Wireless wallet and view their Member’s data usage, all in one dashboard.
- GLOSSARY OF TERMS
- Primary account holder: An existing Raza Wireless subscriber who is responsible for the payment of up to 4 other Raza Wireless accounts.
- Member (secondary account): An existing Raza Wireless subscriber who is linked to a Primary account holder’s Raza Family.
- Auto Renewal: Your Raza Wireless plan, and your Members’ plans, will be automatically renewed, and your payment card charged on the renewal date of each of your Raza Family Members’ plans.
- Primary account holder: An existing Raza Wireless subscriber who is responsible for the payment of up to 4 other Raza Wireless accounts.
3. ELIGIBILITY
The Primary account must be opted into Auto Renewal, have a valid payment card on file, and have an active Raza Wireless plan at the time of creating a Raza Family. A Member (secondary account) must have an active Raza Wireless plan to become part of a Raza Family.<r>
FAMILY PLAN OFFER
Members and Primary account holders who sign up for any 3 month plan pay upfront. Family Plan members who purchase 1 month plans will not be included in the Offer and will pay the full upfront price.PAYMENT & RENEWAL DATES
The Primary account holder must be opted into Auto Renewal to add Members to the Raza Family and maintain the Raza Family. To opt out of Auto Renewal, the Primary must first dissolve the Raza Family. The Primary account holder’s payment card will be charged automatically on the renewal date of each Member’s individual plan. When Members with an existing Raza Wireless plan join a Raza Family, the Member’s existing plan, charges, and plan renewal date do not change, and the Primary account holder’s payment card will be automatically charged on the Member’s plan renewal date. Any changes to a Member’s plan length or data amount, including cancellation of an account, must be made 24 hours prior to the plan renewal date. When a Primary account holder leaves the Raza Family, the Raza Family will dissolve and Members will be responsible for payment of their individual accounts.
ADDING & REMOVING LINES
Only a Primary account holder, who is properly authenticated by logging into their Raza Wireless account, will have the ability to add or remove Members, request for another Member to become the new primary account holder, or dissolve the Family. Any Member can remove themselves from the Family Plan. Raza Family plans are limited to one Primary account holder and four additional Members at one time.
Any Family Plan Member taking advantage of the Offer who leaves the Family Plan prior to completing the four incremental payments (“Early Leaver”) will pay the full upfront (3-month) pricing for each of the remaining quarterly payments. Early Leavers will be unable to change their plan length until the 12-month term has been completed, after which Members can choose to switch plans and pay the regular upfront cost. Nothing contained herein or otherwise shall constitute a waiver or relinquishment by Raza Wireless of any rights and remedies provided by applicable law. Nothing herein shall be deemed to limit any right of recovery that Raza Wireless has under law, in equity, or under any provision of this Agreement.
Any Family Plan member taking advantage of the Offer that leaves the Family Plan after completing all incremental payments for their 12-month term can continue service by paying the full upfront cost of any plan.
MANAGEMENT AND ACCESS TO INFORMATION
Primary account holders who are properly authenticated by logging into their Raza Wireless account will have the ability to add or remove lines; send a request for another Family Member to become the new primary account holder; accept or reject a request from a Member to pay for an add-on, or change plans; restore a suspended Member’s account; view a Member’s account status, plan details, add-ons, renewal balance, wallet balance, renewal date, amount due; leave the Raza Family, and other functions as they may be available from time to time.
Primary account holders may access certain plan information, including plan type(s), add-ons, and data usage, all of which may constitute Customer Proprietary Network Information (CPNI), for Members in the Raza Family. By joining a Raza Family, Members authorize the Primary account holder to access their plan information. A Member’s authorization for the Primary account holder to access the Member’s plan information is a requirement for participation in a Raza Family. Primary account holders may change over time and it is the Members’ responsibility to contact us if it no longer authorizes the Primary account holder to access the Member’s plan information and wishes to leave the Raza Family. Nothing in the foregoing limits Raza Wireless’s rights and responsibilities with respect to any lawful disclosures of CPNI.
COMMUNICATIONS
The Primary account holder agrees to be notified by email and/or SMS about the Members’ activity and account status, including, but not limited to payment reminders, usage alerts, plan information, requests for add-ons and international roaming charges.
SUSPENSION AND CANCELLATION
If any account, whether a Primary account holder or any Member account, is deactivated due to nonpayment, that account will be in a suspended status for 60 days. If the account is not reactivated within the 60-day period, it will be cancelled. If the account is cancelled, the remaining balance with respect to that account will be forfeited and we may reassign the telephone number associated with the account. Please note that if you wish to port to a different carrier, you must have an active account.